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Promote Clarity and Understanding as a Leader


Building companies requires the know-how to build long-lasting teams. This is why most leaders never reach the highest pinnacle of leadership success. To reach that point requires mastering the “art of people” and knowing how to mobilize and lead people at the right place and at the right time. It means knowing how each person thinks and how to best utilize their unique competencies.

Leaders like that create environments that fuel clarity and understanding and demand direct and honest feedback. They constantly and consistently define and communicate the expectations for their own leadership—and encourage others to do the same. They create cultures that promote collaboration so they can build ecosystems of intellectual capital that propel innovation and initiative.

To achieve the level of clarity and understanding that propels the rest of these things, here are three things you must do as a leader:

1. Be proactive with feedback
Feedback is the key to ensuring any team stays on track, but more importantly, that it is improving each day. Feedback should be proactive and constant. Many leaders are prone to wait until a problem occurs before they give feedback or for a postmortem when things fail. Feedback is simply the art of great communication regardless of the situation. It should be something that is part of your everyday natural dialogue, formally and informally. In fact, if feedback becomes too structured and stiff, it becomes difficult for it to be seen as authentic and impactful. And remember: Every team member is different, with his or her own unique nuances and dynamics. Treat them as such. No cookie-cutter approach allowed. Finally, after taking the time to remind someone of how and what they can be doing better, learn from them. After all, feedback is two-way communication.

2. Acknowledge and reward
With proactive feedback comes acknowledgment and reward. People love recognition but are most appreciative of respect. Take the time to give your teammates the proper accolades they have earned and deserve. I have seen too many leaders take performance for granted because they don’t believe that one should be rewarded for “doing their job.” But when people are acknowledged, their work brings them greater satisfaction and becomes more purposeful. At a time when people want to feel as if they are making a difference, be a thoughtful leader and reassure your team that you are paying attention to their efforts. Being genuine in your recognition and respect goes a long way towards building loyalty and trust. It ignites extra effort!

3. Always Celebrate Success
At a time when uncertainty is the norm, you must take the time to celebrate success. This goes beyond acknowledgment—it’s about taking a step back and reflecting on what you have accomplished and what you have learned throughout the journey. In today’s fast-paced, rapidly changing world of work, people must take the time to understand why they were successful and how their success echoed and positively impacted those around them. Take the time to live in the moment and remember what allowed you to cross the finish line.

Leaders are only as successful as their teams and the great ones know that with the right team dynamics, decisions, and diverse personalities operating with clear and understood goals and priorities, everyone wins in the end. Ready to lead a winning team? Join EXIT Realty Massachusetts as a franchise owner. Spend just 30 minutes to find out how EXIT Realty will set you up for success.



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EXIT Realty Massachusetts is an Equal Opportunity Employer and supports the Fair Housing Act. Each office is independently owned and operated. Site is subject to change without notice. While the information on this site is deemed to be accurate, EXIT Realty Massachusetts does not guarantee its accuracy, and provides this information without warranties of any kind, either expressed or implied. This site is not intended and shall not be deemed to constitute any offer to sell a franchise. Franchise offerings shall only be made by a Franchise Disclosure Document. Please disregard if you are currently under a contract with another brand.

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