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Body Language Speaks Louder Than Words

body language

Picture yourself, approaching a fellow agent or a prospective client, walking into an office meeting or a party. How do you look? What message do you communicate the moment you walk into a room? Think about what are your eyes, hands and feet saying. What information can people gather about you before you even say a word? Regardless of your competence in your field, your body language is a huge factor in determining how others respond to you.

Here are seven ways you can use body language to show confidence and earn respect and trust.

1. Offer a genuine smile.

A genuine smile not only displays your own sense of wellbeing, it also tells those around you that you are approachable, cooperative, and trustworthy. Instead of wearing a permanent (and fake) smile on your face, try on a more neutral but friendly expression until you make eye contact with or meet someone. Wait until someone introduces himself before you flash your pearly whites. This will make you more approachable and make the other person feel like your smile is just for them.

2. Be authoritative.

Even if you are friendly and down to earth, your relaxed attitude should never overshadow the fact that you are in control. When you are introduced to someone, stand tall, extend your hand, and introduce yourself by saying your first and last name. To sound authoritative, speak in a normal, conversational tone. And if you are a female, watch that your voice doesn’t rise at the end of a sentence as if you are asking a question or seeking approval.

3. Be approachable.

If you are the type of leader who has a naturally authoritative demeanor, you may intimidate others. Reduce your intimidation factor by avoiding intense gazes and stern facial expressions. Lean forward when someone is talking to you. When standing, uncross your arms and keep your hands off your hips and out of your pockets.

4. Demonstrate control.

There are times when everyone feels unsure, anxious, impatient, frustrated, bored, or nervous. Avoid the temptation to check your text messages, take phone calls, or check your watch. Instead, focus on those who are speaking by turning your head and torso to face them directly and by making eye contact. Avoid actions such as nail biting, pen chewing, finger or foot tapping, pacing, and fidgeting.

5. Remove barriers.

Physical barriers are especially harmful to collaborative efforts. Take away anything that blocks your view or forms a barrier between you and the person who you are speaking with. When someone steps into your office to say hello, step out from behind your desk to shake his or her hand. During a networking event or coffee break, don’t hold your beverage in a way that blocks your body or distances you from others.

6. Show empathy.

Being in charge is demanding on your time, however, you should always give others your full attention when they speak with you. Think before speaking instead of rushing the conversation or finishing someone’s sentences. The greatest leaders know how to be patient and maintain control while showing empathy and respect.

7. Control facial expressions.

Your facial expressions have the power to motivate others to give you their best or can totally destroy their morale and drive to succeed. Avoid negative gestures like eye rolling, brow knitting, nose twitching, or mocking grins. Be mindful of the message your face sends.

Nonverbal behavior is the most crucial element of communication. Studies show that 55% of communication is conveyed through facial expressions, gestures, and posture, 38% is conveyed through tone and only 7% comes through the actual words. If you follow these simple and powerful body language tips, you’ll increase your nonverbal impact, both personally and professionally.

Are you ready to take the skills learned here to guide an office of expert agents to new heights of success? Join EXIT Realty Massachusetts as a franchise owner and begin your new career and life. Spend just 30 minutes to learn how to get started. All you need to bring is your entrepreneurial spirit and leadership, and we’ll equip you with every resource needed to become a successful business owner and leader. 



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